These Terms of Service ("Terms") constitute a legal agreement between you ("Customer" or "you") and Shinez360 Car Detailing ("Shinez360," "we," or "us"). By using our car detailing services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
- Services Provided 1.1 Shinez360 offers professional car detailing services, including but not limited to interior cleaning, exterior cleaning, waxing, polishing, paint protection, and other related services (collectively, "Services"). 1.2 Our Services are subject to availability, and we reserve the right to modify or discontinue any aspect of the Services without prior notice.
- Appointment Booking and Cancellations 2.1 To book an appointment, you must provide accurate and complete information through our online booking system or by contacting our customer service. 2.2 We require a minimum notice period of 24hrs for cancellations or rescheduling. Please refer to our cancellation policy, which is available on our website or provided to you at the time of booking. 2.3 Failure to adhere to our cancellation policy may result in fees or forfeiture of your deposit.
- Pricing and Payments 3.1 The pricing for our Services is provided on our website or communicated to you at the time of booking. Prices are subject to change without notice, but changes will not affect confirmed appointments. 3.2 Payments for Services are due at the time of completion, unless otherwise agreed upon in writing. 3.3 We accept various forms of payment, including cash, credit/debit cards, or electronic transfers. 3.4 Any additional charges for extra services or materials required will be communicated to you before the commencement of the work.
- Customer Responsibilities 4.1 You agree to provide accurate and complete information about your vehicle and any specific requirements for the Services. 4.2 You are responsible for removing or securing any personal belongings, valuable items, or documents from your vehicle before the commencement of the Services. Shinez360 will not be held liable for any loss or damage to such items. 4.3 You agree to provide us with access to your vehicle at the scheduled appointment time and to ensure that it is in a safe and operable condition. 4.4 You understand and acknowledge that some services, such as paint correction or scratch removal, may have limitations based on the condition of your vehicle. 4.5 ou agree to provide water and electricity for our services.
- Liability and Limitations 5.1 Shinez360 will take reasonable care and utilize professional methods to provide the Services. However, we do not guarantee the complete restoration or perfection of your vehicle. 5.2 We are not responsible for any pre-existing damage or wear and tear on your vehicle. 5.3 Shinez360 is not liable for any loss or damage to your vehicle, its contents, or any accessories during or after the provision of the Services, unless caused by our gross negligence or willful misconduct. 5.4 In no event shall Shinez360 be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the Services.
- Intellectual Property 6.1 All intellectual property rights associated with our Services, including but not limited to trademarks, logos, and copyrighted materials, are the property of Shinez360. 6.2 You may not use, reproduce, or distribute our intellectual property without our prior written consent.
- Privacy Policy 7.1 Our collection and use of your personal information are governed by our Privacy Policy, which is available on our website.
- Governing Law and Dispute Resolution 8.1 These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Anydispute, claim, or controversy arising out of or relating to these Terms or the Services shall be exclusively resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [City, State], and the language of arbitration shall be [language]. 8.2 Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the courts of [Jurisdiction], and you consent to the jurisdiction of such courts.
- Amendments 9.1 Shinez360 reserves the right to modify or amend these Terms at any time. Any changes will be effective upon posting the updated Terms on our website or notifying you by other reasonable means. 9.2 Continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the modifications.
- Severability 10.1 If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
- Entire Agreement 11.1 These Terms, along with any additional agreements or policies referenced herein, constitute the entire agreement between you and Shinez360 regarding the Services and supersede any prior agreements or understandings, whether written or oral.
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions or concerns, please contact us at [shinez360auto@gmail.com].
Effective Date: [7/6/23]