Privacy Policy

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Privacy Policy

Last Updated: 6/13/24

1. Introduction

Welcome to shinez360. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including our website, mobile applications, and SMS communications.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number, payment information, and any other information you provide to us.
• Usage Data: Information about how you interact with our services, including IP addresses, browser types, referring/exit pages, and operating systems.
• Cookies and Similar Technologies: We use cookies to enhance your experience and gather information about website usage.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our mobile detailing services.
• To communicate with you, including sending service updates, promotional offers, and responding to inquiries.
• To improve our services and customer experience.
• To comply with legal obligations and protect our rights.

4. SMS Communications

We may send you SMS messages for appointment confirmations, reminders, promotions, and other communications related to our services. By providing your phone number, you consent to receive SMS messages from us. You can opt out of SMS communications at any time by replying "STOP" to any message.

5. Complaints and Feedback

If you have any complaints or feedback regarding our services or SMS communications, please contact us:

• Email: shinez360@gmail.com
• Phone: 703-914-9200

We take all complaints seriously and will work diligently to resolve any issues.

6. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict our processing of your information. To exercise these rights, please contact us at shinez360auto@gmail.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: shinez360auto@gmail.com
• Phone: 703-914-9200